In 2019, the popularity of Popeyes fast-food restaurants exploded with the introduction of a new chicken sandwich. But the buttermilk coating isn’t the only reason Americans continue to patronize the chain in droves. Sue Anderson says the company’s leadership model had a huge hand in Popeyes’ expansion across the country as well as their continued success. She’ll talk turkey — er, chicken on the power behind Popeyes’ skyrocketing popularity, along with other companies that use servant leadership to put their employees first. An author and certified business coach with years of experience transforming companies, Susan reveals how businesses like Popeyes, The Four Seasons, Zappos, Costco, and many more realize incredible profits, retention, and more by prioritizing staff. Ask her: How did Popeyes’ CEO Cheryl Bachelder turn a struggling restaurant chain into a success story? Why do businesses choose top-down leadership when the opposite is proven to work? How can servant leadership deliver the kind of workplace experiences Gen Z and millennials are looking for today? Contact Susan Anderson at (678) 999-8143; sanderson@rtirguests.com
